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We recently discovered that attackers illegally entered our network. The attackers may have obtained access to your Adobe ID and encrypted password. We currently have no indication that there has been unauthorized activity on your account. If you have placed an order with us, information such as your name, encrypted payment card number, and card expiration date also may have been accessed. We do not believe any decrypted card numbers were removed from our systems.
To prevent unauthorized access to your account, we have reset your password. Please visit www.adobe.com/go/passwordreset to create a new password. We recommend that you also change your password on any website where you use the same user ID or password. As always, please be cautious when responding to any email seeking your personal information.
We also recommend that you monitor your account for incidents of fraud and identity theft, including regularly reviewing your account statements and monitoring credit reports. If you discover any suspicious or unusual activity on your account or suspect identity theft or fraud, you should report it immediately to your bank.